New Coningsby Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Armed Forces veteran friendly accredited GP practice

We are proud to be an Armed Forces veteran friendly accredited GP practice. This means that, as part of the health commitments of the Armed Forces Covenant, we have a ... [continue] Armed Forces veteran friendly accredited GP practice


Are you currently caring for a friend, relative or neighbour, or receiving help and support from them? It is important for your GP to know so that they can offer ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager. Every effort will be ... [continue] Complaints and compliments

Enhanced Access

As part of East Lindsey Primary Care Network (ELPCN) we offer evening and weekend appointments outside of your normal GP practice hours. The hours are: Monday to Friday – 18:30 ... [continue] Enhanced Access

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register

Named GP

All patients at the New Coningsby Surgery have a named, accountable doctor who is responsible for coordinating their care. The named GP for all patients registered at the practice is ... [continue] Named GP

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the ... [continue] Non-English Speakers

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities


Everyone in the UK has the fundamental right to live free from harm and abuse.  The New Coningsby Surgery feel that Safeguarding is everyone’s business by working closely with many ... [continue] Safeguarding

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Useful local support

Please see below for some useful telephone numbers and email addresses.

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014